Region Associate Director / Region Director, Neuroscience - Midwest
Company: Disability Solutions
Location: Chicago
Posted on: May 3, 2024
Job Description:
Working with UsChallenging. Meaningful. Life-changing. Those
aren't words that are usually associated with a job. But working at
Bristol Myers Squibb is anything but usual. Here, uniquely
interesting work happens every day, in every department. From
optimizing a production line to the latest breakthroughs in cell
therapy, this is work that transforms the lives of patients, and
the careers of those who do it. You'll get the chance to grow and
thrive through opportunities uncommon in scale and scope, alongside
high-achieving teams rich in diversity. Take your career farther
than you thought possible.Bristol Myers Squibb recognizes the
importance of balance and flexibility in our work environment. We
offer a wide variety of competitive benefits, services and programs
that provide our employees with the resources to pursue their
goals, both at work and in their personal lives. Read more:
careers.bms.com/working-with-us .Bristol Myers Squibb has a rich
history in Neuroscience focused on developing innovative medicines
to help people living with Neurodegenerative and Neuromuscular
conditions. Bristol Myers Squibb currently markets a product in
Neurology and plans to re-enter the Psychiatry market with a focus
on patients suffering with schizophrenia. BMS is a global
biopharmaceutical company leading the way in medical innovation to
help patients live longer, better lives. Our purpose as a company
is to discover and develop therapies that will change the course of
human health. We value our passion for patients, quest for
innovation, and spirit of independence and love of challenge. Job
Description The Region Director (RD) is a remote leadership
position that is primarily responsible for leading a high
performing field-based Medical Science Liaison (MSL) team trained
in the area of Psychiatry and providing input to medical planning
that support the safe and effective use of our medicines by
patients, physicians, and payers. The RD position is also
responsible for working closely with senior management to create
and execute medical initiatives at a national level. This position
includes account management responsibilities across current and
future portfolio, liaising with different groups within BMS R&D
to match interests and improve customer satisfaction and
productivity. This position reports into a national Field Medical
Director role. The RD position is underpinned with the expectation
of leadership commitment and role modelling of the highest
standards of quality, compliance, uncompromising ethics and
integrity. Leading and Managing Field Medical (FM) Team Team
Management
- Active member of the Field Medical leadership/ management team,
within and across therapeutic areas (TA)
- Identifies talent, conducts robust interview process for
selecting highly qualified FM and other Medical personnel, and
fills vacancies expeditiously
- Defines and effectively implements key talent retention
strategies
- Ensures new staff attend new hire on-boarding and complete
required therapeutic and administrative training programs within
established timelines
- Develops appropriate succession plan
- Translates FM objectives into individual performance goals for
direct reports and helps define performance goals
- Develops an annual development plan with each direct report;
tracks progress toward and supports the execution of the plan
through identification of opportunities
- Drives and tracks performance of FM team members and ensures
objectives are met by regional FM team
- Effectively provides consistent coaching, mentoring, and
frequent feedback to direct reports, and others, as appropriate;
documents behavioral observations and performance as directed
and/or as needed
- Conducts all company directed performance assessments with
reports and actively participates in talent conversations
- Promotes a culture of innovation, constructive challenge, team
spirit and accountability within the region that is
patient-centric
- Creates and encourages an environment that stresses open,
candid and timely feedback relative to performance and
behaviors
- Provides training and direction to FM team members on
developing appropriate peer-to-peer scientific engagement
- Identifies and communicates skills/knowledge gaps among FM
personnel (and at national level) to the FM Lead and FM Trainer;
and outlines plan to address with skill-building approaches
- Represents customers'/stakeholders' concerns, priorities, and
needs with internal stakeholders to develop strategic plans and
innovative solutions
- Sets specific and measurable objectives and tracks and analyses
performance data against these measurements for the team Disease
Area Reference Point
- Continuously updates and monitors team knowledge of Disease
Area (DA), patient treatment trends, product data and scientific
activities
- Ensures participation of team in planned therapeutic training
activities
- Ensures FM engages in timely exchanges with external customers
and internal partners in accordance with compliance policies and
procedures to communicate medical information for all products in
an accurate, balanced, fair and objective manner National Level
Leadership
- Recognized by others for ability to develop field medical staff
and preparing them for expanded roles across the enterprise
- Track record of creating innovative employee development
programs to advance medical functionality and foster employee
retention
- Develops training initiatives that have national impact
- Effectively manages Account responsibilities for 2 or more
accounts
- Responsible for the development and execution of a medical
account plan for 2+ accounts and orchestrating relationship
management
- Recognized within and between TAs for strategic and visionary
thinking on a broad scope and national level
- Demonstrates a national, broad based perspective on medical and
healthcare issues and opportunities in addition to geographical TA
specific perspective
- Track record of identifying and developing innovative
approaches to work processes and results Stakeholder Management
Expert Contributor To Internal Partners
- Coordinates regional scientific support consistent with FM
Plans in alignment with high priority regional business issues
- Provides strategic input and insights as part of compliant
collaboration across the matrix in support of account
management
- Promotes effective working relationships with internal partners
including cross-matrix field leadership. Establishes effective
cross-functional work practices [in co-marketed product
arrangements]
- Ensures appropriate regional management of speaker lists and
speaker program support (if applicable)
- Contributes FM expertise to regional accounts aligned to Brand
and Medical strategy.
- Collaborates on global initiatives and activities, when
appropriate
- Frequently called upon to serve on cross-functional or
cross-therapeutic teams that have national impact b. External
Expert Manager
- Maintains strong knowledge of regional and national External
Experts to provide input into planning, matrix initiatives, and
requests for TL information
- Ensures FM team captures and communicates relevant medical
insights; provides insight updates across the matrix as
appropriate; contributes to development/implementation of action
plans resulting from key insights
- Support FM team in developing strong networks with External
Experts
- Review/Approval of MyList
- Clearly understands the needs of thought leaders, payers and
patients in the medical services and healthcare model; facilitates
the provision of relevant information exchange for each
- Guides team members in appropriate application of Thought
Leader profiling activities and selections of health care providers
for individual Medical Plan interactions
- Recognized by others for strategic vision and planning
regarding customer centric approach to interactions; utilizes
customized approaches to meet knowledge needs of customers
- Demonstration of customer-facing responsibility at aligned
accounts (e.g., national/international TLs, C-suite); Visit
frequency of at least 2x per year
- Track record of connecting customers to internal organization
and its resources that is innovative and forward focused c.
Customer Centric Focus and Medical Insights
- Uses active listening to understand customer needs and promote
focused communication while ensuring appropriate two-way engagement
with customers
- Significantly contributes to development and shaping of
customer centric approach and medical insight programs
- Uses innovative approaches to provide seamless customer
experiences
- Recognized by others for strategic vision regarding customer
centric focus, customer interactions, and applicability of customer
medical insights
- Innovative and visionary customized approach to meeting
individual customer needs to maximize the value of BMS
products
- Supports and encourages new Customer interactions that are
consistent with our BioPharma model and the Product
Commercialization System
- Excels at implementing transformational methods that optimize
customer insights and knowledge into the medical planning process
Medical Planning/Strategy (RD BRAND LIAISON) Medical Plan &
Strategy Contribution
- Participates as an active member of the Medical matrix
team
- Home Office (PPK-based) interface at least 2x per year, where
strategic thinking can be demonstrated (e.g. National Point role
responsibility)
- Creation/execution of 1-2 medical initiatives per year
- Communicates information to national team and ensures execution
of Medical Strategies, Objectives and FM Plans within boundaries
established by regulatory and legal compliance in accordance with
company policies and sound ethical practices
- Engages in appropriate collaboration with the region sales and
access matrix teams to share geographical and healthcare provider
information within compliance boundaries
- Collaborates with US (+/- Global) Medical and Commercial
colleagues on Brand planning and FM activities
- Develops the Product FM Plan for the team in collaboration with
the FM TA Lead
- Develops Region level Field Medical Plans in alignment with
national FM plan and US Medical strategies and objectives
- Inputs into Medical Products Plans and Strategies based on
analysis of medical literature and FM input
- Develops and maintains effective working relationships with
Matrix team members
- Provides strategic leadership and insights into the development
of the Medical Product and Disease State Plans that produce
tangible and measureable objectives
- Frequently called upon to provide strategic input and suggest
solutions for key priorities and challenges; Serves as role model
for creative problem solving and operational effectiveness
- Proven track record of developing new and innovative programs
and processes for medical functions within and across TAs
Scientific Material Contribution & Review
- Assess, identifies and contributes to resolution of gaps in FM
resources; collaborates with the Field Medical Communication
Specialist (FMCS), TA point, Medical Information and Medical
Strategy on development of appropriate FM scientific resources
- Collaborates with FMCS, FM Trainers, TA point and Medical
Strategy for development and implementation of the therapeutic
training plan for the DA and associated product(s) Additional
Activities Account Management
- Facilitate scientific collaboration within account with both a
customer-focus and BMS enterprise view
- Establish a trusted partner relationship with senior leaders at
the account
- Creates a collaborative exchange with account through sharing
the BMS scientific strategy and coordinating dialogue with external
stakeholders (e.g. site leadership, thought leaders, scientists,
research staff, pharmacists, industry-affairs office personnel,
etc.)
- Effective and timely triage of issue resolution across the
account(s), including integrating and facilitating interactions
with BMS customer-facing stakeholders and then mobilizing them to
respond to customer needs Clinical Trial/Site Identification &
Support
- Tracks FM region activity toward clinical trial visits/ISR
management, as appropriate
- Ensures that the role of FM in the submission process of
investigators' proposals for clinical trials is completed in
accordance with Company policies, and applicable law, regulations,
and ethical standards
- Ensures active participation of FM in providing input on
clinical trial site selection and feasibility based on their
knowledge of investigators in their geography
- Ensures active collaboration with Region Clinical Operations
partners and actively engages in issue escalation and
resolution
- Ensures FM team's execution of clinical trial support
activities (as per established scope documents) Pharmacovigilance
- Ensures that FM team has the required knowledge to identify
Adverse Events (AEs) and fully understand and comply with BMS
Pharmacovigilance SOPs regarding identification and reporting
timelines
- Contributes to managing external communication when significant
safety issues arise, with the well-being of patients being the goal
Fundamental to the Role: Compliance
- Understands and adheres to the BMS Standards of Business
Conduct and Ethics, all Company policies and procedures including
those that apply to all employees and those that are specific to
the role of FM
- Understands PhRMA Code, ICH, GCP, and relevant FDA laws and
regulations
- Completes and certifies understanding of all required training;
Ensures adherence by team
- Identifies additional procedural training for self and team
aligned with activities as needed
- Conveys a clear message on laws, regulations, and ethical
standards to both internal and external customers; acts as a peer
influencer and role model Required Experience
- MD, PharmD, PhD, APP, PA, NP with experience in a neuroscience,
mental health, or schizophrenia or with a broad medical background
and relevant pharmaceutical experience
- Extensive knowledge and/or experience of healthcare and access
environments Knowledge Desired
- In-depth knowledge of:
- Psychiatry/schizophrenia/mental health and an understanding of
scientific publications
- principles and implications of pharmacoeconomic data
- US Healthcare System and the Pharmaceutical Industry;
Understanding of environmental and industry trends (e.g. Market
Access and Patient Advocacy) and their impact on the business
- regional key institutions/IDNs/Health Systems
- clinical trial design, process and procedures required for
clinical activities
- relevant compliance standards
- Clinical experience in Psychiatry/schizophrenia/mental health
or with a broad medical background
- Clear understanding of customer (HCP and payer) and patient
needs
- ASMART principles in goal setting
- Strong communication and presentation skills, in spoken and
written word; Able to effectively communicate/ listen and answer
questions
- Appreciation of the complexities of cross-functional and joint
venture management issues
- Demonstrated technical acumen including MS Office skills,
ability to adopt and leverage multiple business applications
Experience Desired
- A minimum of 8+ years working in a clinical and/or
pharmaceutical environment INCLUDING a minimum of 6 years Field
Medical experience with documented demonstration of exceptional
performance in leadership, management of people and medical
planning
- Demonstrated ability in account management
- Demonstrated ability to lead national field medical projects or
initiatives
- Work in cross-functional teams with proven track record
managing multiple projects and priorities.
- Track record in effectively managing risk and compliance
- Work in a matrix environment with ability to succeed in an
ambiguous environment
- Experience coaching and mentoring within a FM organization
- Leading and executing autonomously
- Communicating scientific and/or clinical data to researchers
and/or HCPs
- Building credible, scientifically-oriented relationships with
External Experts within the DA and clinical practice leaders/access
decision makers
- Quickly and comprehensively learn about new subject areas and
healthcare environments.
- Has successfully served as Product Point, JV Point or Launch
Point
- Broad range of experience in other therapeutic areas and/or in
other functions with the industry is desirable
- Strong strategic thinking skills as demonstrated by and
documented in previous performance reviews
- Consistently demonstrate the BMS Values Travel Required
- Travel required, including frequent travel to PPK home
office
- The RD will spend the majority of their time in the field with
their team and external customers. Additional time will be required
working with Home Office Stakeholders on Strategic initiatives.
Further requirements based on Region assignment and team needs The
starting compensation for this job is a range from $200,000 -
$260,000, plus incentive cash and stock opportunities (based on
eligibility). The starting pay rate takes into account
characteristics of the job, such as required skills and where the
job is performed. Final, individual compensation will be decided
based on demonstrated experience. Eligibility for specific benefits
listed on our careers site may vary based on the job and location.
For more on benefits, please visit our BMS Careers site. Benefit
offerings are subject to the terms and conditions of the applicable
plans then in effect and may include the following: Medical,
pharmacy, dental and vision care. Wellbeing support such as the BMS
Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K). Financial protection
benefits such as short- and long-term disability, life insurance,
supplemental health insurance, business travel protection and
survivor support. Work-life programs include paid national holidays
and optional holidays, Global Shutdown days between Christmas and
New Year's holiday, up to 120 hours of paid vacation, up to two (2)
paid days to volunteer, sick time off, and summer hours
flexibility. Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement,
fertility/infertility benefits, support for traveling mothers, and
child, elder and pet care resources. Other perks like tuition
reimbursement and a recognition program. #LI-Remote, #BMSNEUROIf
you come across a role that intrigues you but doesn't perfectly
line up with your resume, we encourage you to apply anyway. You
could be one step away from work that will transform your life and
career. Uniquely Interesting Work, Life-changing CareersWith a
single vision as inspiring as Transforming patients' lives through
science--- , every BMS employee plays an integral role in work that
goes far beyond ordinary. Each of us is empowered to apply our
individual talents and unique perspectives in an inclusive culture,
promoting diversity in clinical trials, while our shared values of
passion, innovation, urgency, accountability, inclusion and
integrity bring out the highest potential of each of our
colleagues.On-site Protocol BMS has a diverse occupancy structure
that determines where an employee is required to conduct their
work. This structure includes site-essential, site-by-design,
field-based and remote-by-design jobs. The occupancy type that you
are assigned is determined by the nature and responsibilities of
your role: Site-essential roles require 100% of shifts onsite at
your assigned facility. Site-by-design roles may be eligible for a
hybrid work model with at least 50% onsite at your assigned
facility. For these roles, onsite presence is considered an
essential job function and is critical to collaboration,
innovation, productivity, and a positive Company culture. For
field-based and remote-by-design roles the ability to physically
travel to visit customers, patients or business partners and to
attend meetings on behalf of BMS as directed is an essential job
function. BMS is dedicated to ensuring that people with
disabilities can excel through a transparent recruitment process,
reasonable workplace accommodations/adjustments and ongoing support
in their roles. Applicants can request a reasonable workplace
accommodation/adjustment prior to accepting a job offer. If you
require reasonable accommodations/adjustments in completing this
application, or in any part of the recruitment process, direct your
inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/
eeo -accessibility to access our complete Equal Employment
Opportunity statement. BMS cares about your well-being and the
well-being of our staff, customers, patients, and communities. As a
result, the Company strongly recommends that all employees be fully
vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest
and conviction records, pursuant to applicable laws in your
area.Any data processed in connection with role applications will
be treated in accordance with applicable data privacy policies and
regulations.
Keywords: Disability Solutions, Hammond , Region Associate Director / Region Director, Neuroscience - Midwest, Executive , Chicago, Indiana
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