Front Desk Receptionist

Company: Secure Dental
Location: Hammond
Posted on: May 23, 2023

Job Description:

POSITION SUMMARYThe Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.ABOUT SECURE DENTALWe are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.OBJECTIVESGreet patients in a friendly and professional mannerAnswer and manage incoming calls, routing to appropriate department when necessarySchedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flowEstablish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient chartsCommunicate financial options; process cash and card payments via a POS; reconcile and record daily paymentsMaintain a clean and organized front desk and reception areasAttend and participate in internal meetings and complete required trainingPerforms other related duties as assigned by managementCOMPETENCIESUnderstand dental terminology, how to read radiographs, and explain basic proceduresExperience successfully maintaining a positive attitude while working in a team environment with competing prioritiesAbility to maintain confidentiality with individual interactions with team membersStrong computer skills and highly proficient in MS Office Suite, Windows, Google SuiteOutstanding organization and administrative accountabilityStrong written and verbal communication skillsAbility to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondenceEDUCATION AND EXPERIENCEHigh school diploma or equivalent1 year of front desk experience in a medical or dental officePHYSICAL REQUIREMENTSAbility to spend prolonged periods of time sitting at a desk using a computerAbility to lift at least 15 poundsBENEFITSHealth Insurance401(k) Retirement PlanPaid Time OffOpportunity for Incentive CompensationLeadership AutonomyWork Life Balance with Fixed hoursProfessional Training & Development OpportunitiesCOMMITMENT TO DIVERSITYAs an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to . Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

Keywords: Secure Dental, Hammond , Front Desk Receptionist, Administration, Clerical , Hammond, Indiana