Bar Manager - Renaissance Chicago Downtown Hotel (21111937)
Company: Marriott International, Inc.
Posted on: January 10, 2022
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Renaissance Chicago Downtown Hotel, 1 West Wacker Drive, Chicago,
Illinois,60601 United States is hiring a Rooms Operations
Responsible for bar/lounge daily shift operations and supervision
of staff. Position assists with promoting the lounge, menu
planning, maintains standards, assists servers on the floor during
peak periods and manages property liquor inventories and controls.
Strives to ensure guest and employee satisfaction while maintaining
the operating budget. Accountable for enforcing all legal
obligations professionally and consistently. Determines training
needed to accomplish goals, then implements plan. Strengthens the
food and beverage/culinary team by assisting in other outlets when
Education and Experience
High school diploma or GED; 4 years experience in the food and
beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service
Management, Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 2 years experience in the food
and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Bar/Lounge Operations
Implements agreed upon beverage policy and procedures throughout
Manages in compliance with all local, state and Federal beverage
and liquor laws.
Understands beverage control including days on hand, perpetual
inventory, bar pars, portion control, costs controls, beverage
potentials, mix of sales analysis for beverage, issue & returns,
food standards, and period end inventory.
Monitors adherence to all liquor control policies and
Attends pre- and post-convention meetings as needed to understand
Comprehends budgets, operating statements and payroll progress
reports as needed to assist in the financial management of
Participates in the management of department's controllable
expenses to achieve or exceed budgeted goals.
Manages to achieve or exceed budgeted goals.
Ensures compliance with all Bar/Lounge policies, standards and
Maintains food handling and sanitation standards.
Manages inventories according to budget and business levels.
Assists with developing menus and promotions as necessary.
Leading Bar/Lounge Team
Trains staff on liquor control policies and procedures.
Supervises staffing levels to ensure that guest service,
operational needs and financial objectives are met.
Ensures employees understand expectations and parameters.
Communicates critical information to the Bar/Lounge staff regarding
Ensuring Exceptional Customer Service
Provides excellent customer service.
Interacts with guests to obtain feedback on product quality and
Responds effectively to guest problems and complaints.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and
focuses on continuous improvement.
Provides feedback to individuals in an effort to improve service
Reviews comment cards and guest satisfaction results with
Managing Human Resource Activities
Supports a departmental orientation program for employees to
receive the appropriate new hire training to successfully perform
Participates in the development and implementation of corrective
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protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Hammond , Bar Manager - Renaissance Chicago Downtown Hotel (21111937), Executive , Hammond, Indiana
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