Manager, FOS Training Development

Company: Disney Parks,Parks, Experiences and Products
Location: Riverdale
Posted on: May 16, 2022

Job Description:

WSA Learning is looking for an experienced leader to organize and coordinate the development of the Learning Strategy for the FOS (Facilities, Operations and Services) organization and manage a motivated team focused on learning development. You will be a overseer of the FOS (Facilities, Operations and Services) training culture, applying insights from Cast and Leaders to identify trends across the development landscape and be empowered to create solutions to address them. You will collaborate and build partnerships throughout the organization to align our existing learning experience into a cohesive and impactful Cast Member experience. This leadership position will promote learning that enables our Cast to grow, increase capabilities and develop professionally. A full complement of skills, including demonstrated experience building enterprise-wide learning and development strategies and programs, consulting and inquiry, our data and analytics, and an understanding of several new technologies.
You will report to Director of FOS Training/Labor and Safety Communications.

Responsibilities :

• Support the overarching Learning Strategy through thoughtful learning and development solutions that cultivate a positive and inclusive workplace culture and Cast Member experience.
• Oversee the portfolio of training development projects for FOS (Facilities, Operations and Services) and Worldwide Safety clients. Ensure that all phases of work, including requirements gathering, development, integration, and testing.
• Develop training requirements for assigned deliverables through analysis and use of project intake tools. Engage appropriate subject matter experts, and partner with client areas to develop scope and identify learning goals.
• Partner with FOS (Facilities, Operations, and Systems) departments on needs assessments and creating content for tailored learning solutions for the business.
• Be the spokesperson for the FOS learning and development curriculum and collaborate with leaders within the FOS team to market and promote the ES training programs.
• Manage the development process of assigned training projects. Ensure that all projects meet appropriate guideline, standards, and client expectations.
• Establish metrics and goals to measure and evaluate effectiveness of training. Share these results with peers, clients, and leadership.
• Develop a team of learning and development professionals. Lead instructional designers and coordinate virtual teams and subject matter experts in developing training.
• Communicate status and issues to partners and leadership.
• Provide reporting for all assigned projects and ensure that other training managers are updating their work in the project tracking system.
• Meet financial goals by forecasting and tracking requirements, analyzing variances, and initiating corrective actions.
• Always improve the quality of training and focus offerings as directed by needs analysis and executive input.
• Stay up-to-date with training trends, relevant technology developments, and best practices.
  Basic Qualifications :
  
  • Minimum 3+ years' experience leading teams in the development of training programs.
  • Working knowledge of adult learning strategies, needs assessment, and performance measurement.
  • Proficiency in Microsoft suite.
  • Experience working in a learning management system.
  • Experience partnering with internal and external clients at all levels.
  • Demonstrated project management experience leading project teams.
  • Consult/client management skills.
    Preferred Qualifications:
    
    • Minimum 5+ years' experience in Education or Training and Development.
    • Working knowledge of the instructional systems design process.
    • Experience in an Instructional Designer role.
    • Proficiency in Articulate Rise, Storyline, and Captivate.
    • Experience with Success Factors LMS, Workday LMS, or Realize It LMS.
    • Familiarity with Facilities and Operations Services organization.
      Required Education :
      
      • Bachelor's degree in Instructional Systems Design, Education or equivalent
        Preferred Education :
        
        • Master's degree in Instructional Systems Design or equivalent
          Additional Information :
          Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
          
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Keywords: Disney Parks,Parks, Experiences and Products, Hammond , Manager, FOS Training Development, Executive , Riverdale, Indiana