Patient Care Manager RN
Company: Heartland Hospice
Location: Roselle
Posted on: July 3, 2025
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Job Description:
Our Company: Heartland Hospice is a member of the Gentiva family
- an industry leader in hospice, palliative, home health, and
personal home care. Our place is by the side of those who need us,
offering physical, spiritual and emotional support to patients and
their families so they may make the most of every moment. We
believe that better care for caregivers and clinicians means better
care for everyone, so we offer ongoing professional training, lower
nurse-to-patient ratios, and comprehensive benefits for eligible
employees. Here, you’ll join gifted colleagues who make a lasting
difference in people’s lives every day. Overview: We're looking for
a Patient Care Manager to join our team. You will report directly
to the Executive Director, Administrator, or Senior Patient Care
Manager. You will be responsible for maintaining a high performing
hospice program including managing, overseeing, and directing
patient care activities to ensure the delivery of quality patient
care. This role is responsible for teaching, evaluating, and
developing associates and ensuring adherence to company policies
and procedures and compliance with local, state, and federal
regulations and regulatory agencies. Overseeing and managing
rescheduled, declined, missed, and reassigned visit requests,
including making decisions as to priority and staffing based on
clinical judgment. Responding to phone referrals/inquiries in a
timely, professional, and compassionate manner, including triage of
medical concerns within scope of practice. Preparing for, serving
on, and facilitating the Interdisciplinary Group (IDG), as
assigned, including presiding over IDG, presentation of patients
for review, coordination of minutes, review of patient charts to
note and address any changes to patient condition and/or the plan
of care, and soliciting input from various care team members About
You: At least three years’ experience of direct patient care and
two years’ experience in hospice or home-based care setting
Graduate of accredited school of nursing; bachelor’s degree in
nursing preferred Current Registered Nurse licensure in state of
residence and requested employment Demonstrates knowledge and
compliance with accepted hospice principles and practice, including
industry standards, regulations, and best practices (i.e.,
Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and
understanding of terminally ill patients and their families Ability
to apply knowledge of the unique needs of hospice patient and
families from various socioeconomic backgrounds to provide
appropriate advocacy and oversight We Offer: Compensation may vary
within the salary range provided based on several factors including
but not limited to a candidate’s location, experience, education,
skills, licensure, certifications and department equity. Gentiva
provides associates with a comprehensive benefits and total rewards
package, of which base pay is just one piece. Salary Range –
$79-99k/year Full Time Employee Benefits: Medical, Dental, Vision
Wellness Program and Resources 401k match PTO FMLA, ADA and other
federal and state required leaves Short/Long Term Disability HSA
Contribution Mileage or Fleet Car Program Cell Phone Reimbursement
(for eligible roles) Short Term Incentive (for eligible roles)
Tuition Reimbursement Legalese: This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements We
are proud to be an EEO employer We maintain a drug-free workplace
LI-SS1 Location: Heartland Hospice
Keywords: Heartland Hospice, Hammond , Patient Care Manager RN, Healthcare , Roselle, Indiana
