Guest Service Representative - W Chicago - Lakeshore - (21151736)
Company: Marriott International, Inc.
Posted on: January 9, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
W Chicago - Lakeshore, located at 644 N Lake Shore Dr, Chicago, IL
, 60611 is currently hiring a Guest Service Representative.
Responsibilities include: Welcome to our family
As a world-class leader in the travel industry, there's no better
place to make your mark. If you have the natural ability to
communicate and enjoy working with others, we welcome you to join
our global family. Here, you will find a place where your
personality and ideas are as appreciated as the work you do. Each
day will open your mind to a world of possibilities, growth
opportunities and the chance to meet people from all corners of the
The impact you'll make
No matter whether a guest arrives weary from their travels or
excited for a vacation, you know what to do to make them feel at
home. They will appreciate the pristine lobby, your warm welcome,
and your efficiency in getting them checked in and pointed in the
right direction. When they know you genuinely care about the
quality of their stay, you are operating at a level of
What you'll do
Organize, confirm and process guest check-ins/ check-outs and adapt
for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions,
amenities and local interests
Run daily reports, reviewing to see what needs to be communicated
to the next shift's staff
Complete cashier and closing reports, counting the bank at the end
of each shift securely
Accept and record wake-up calls, delivering to the right
Communicate any emergency, lost item or theft to proper security
staff and/or authorities
Keep contingency lists in case of emergency and communicate any
Perks you deserve
We'll support you in and out of the workplace by offering:
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
What we're looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations
and standards. You may be required to stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
You're welcomed here
Our highest priority is making you feel as welcome as our guests.
We want you to feel comfortable being yourself and to know you're
important to us. You'll make an impact in your role, and for that,
you'll be appreciated and valued.
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
Chat, engage and follow us on social media. -
facebook.com/marriottjobsandcareers - twitter.com/marriottcareers -
Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Hammond , Guest Service Representative - W Chicago - Lakeshore - (21151736), Hospitality & Tourism , Hammond, Indiana
Didn't find what you're looking for? Search again!