FT Customer Service Representative - Work From Home - $1k Signing Bonus
Company: CVS Health, Inc
Location: Riverdale
Posted on: January 11, 2022
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay /
$1k Signing Bonus + $2k 90-day Bonus - As a Customer Service Rep
you'll: Answer questions and resolve issues based on phone
calls/letters from members, providers, and plan sponsors; Document
and track contacts with members, providers and plan sponsors; Guide
members through their plan of benefits; Create an emotional
connection with members by understanding and engaging them to the
fullest; Anticipate customer needs; Provide related information to
answer the unasked questions; Process claim referrals, new claim
handoffs, nurse reviews, complaints, grievance and appeals via
target system; Handle incoming requests for appeals and
pre-authorizations...Hiring Fast > >
Keywords: CVS Health, Inc, Hammond , FT Customer Service Representative - Work From Home - $1k Signing Bonus, Hospitality & Tourism , Riverdale, Indiana
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