Operations Coordinator - Transportation & Client Services

Company: A-1 Airport Limousine Service, Inc
Location: Bloomingdale
Posted on: April 3, 2026

Job Description:

Job Description Job Description Operations Coordinator – Transportation & Client Services Pay: $52,000 – $62,000 per year Location: In-person Overview We are seeking a motivated, detail-oriented Operations Coordinator to support our management team in the day-to-day operations of a fast-paced transportation company. This role is ideal for someone who enjoys organization, client interaction, and hands-on operational work. You will work closely with leadership to ensure our clients, chauffeurs, and fleet operations run smoothly while helping improve processes and maintain high service standards. Experience in the limousine or transportation industry is helpful but not required—we are willing to train the right candidate who brings strong communication and organizational skills. What You’ll Do - Assist management with daily operational tasks and special projects - Draft and maintain professional emails, reports, and internal documentation - Help create and maintain company procedures and process documentation - Greet visitors and assist with client interactions when needed - Maintain and update lists of VIP clients and their service preferences - Track and maintain contact lists for corporate accounts and key clients - Conduct client follow-ups to ensure service quality and satisfaction - Assist with onsite loading and coordination of vans, buses, and passenger groups - Participate in Independent Contractor / Chauffeur orientation sessions - Assist with vehicle inspections and operational readiness - Support chauffeur evaluations and performance tracking - Track vehicle insurance and license renewals - Assist with compliance processes including drug testing coordination and eVerify - Conduct post-onboarding follow-ups with independent contractors What We’re Looking For - Strong written communication skills (professional emails, reports, documentation) - Highly organized and detail oriented - Self-motivated with the ability to manage multiple tasks - Comfortable working in a hands-on operational environment - Strong interpersonal and customer service skills - Flexible schedule with an occasional weekend day required - Transportation, logistics, or hospitality experience is a plus Benefits - Health Insurance BCBSIL - 401(k) - Paid Time Off

Keywords: A-1 Airport Limousine Service, Inc, Hammond , Operations Coordinator - Transportation & Client Services, Logistics, Transportation & Drivers , Bloomingdale, Indiana