Get to Know
Mobile (LTM) can promise you an
environment that not only encourages your best, but also rewards it
with plenty of room to
grow. We are a top third-party
retailer for Xfinity,
the largest cable and services provider in the United States. LTM
is headquartered in Coral Gables, Florida
At LTM, our success is powered
by people and technology. Our culture is what makes LTM
a fun and rewarding place to work. We
encourage our employees to act like entrepreneurs. We champion
diversity and we are always seeking new ways
to amaze our
customers. Success is celebrated,
and integrity is
the core of who we are at LTM.
Stores are an interactive and fun product theater that treat
shoppers to an immersive connected experience with Comcast’s
products and services. At XFINITY Stores, we want our
customers to learn by experiencing our products first hand, all
while receiving a world class service and sales
Sales Lead is
responsible for delivering a best in class experience for the store
team and for customers. The ideal candidate is a passionate, high
energy leader who values teamwork and coaching. The RSL, in
partnership with the Assistant Store Manager and Store Manager, is
responsible for delivering a world class customer and employee
experience, achieving sales goals, and running an operationally
sound business. You will be one of the leaders in the store
entrusted to open and close, which mean honesty and integrity count
ALL the time.
- You will set the
bar high as the coach to team members while they
professionally and enthusiastically introduce wireless carriers’
services and products to our amazing customers.
- Communication is
key and you love interacting with your team and
- Customers hate to
wait; you will help ensure that wait time is as minimal as
- Identify the right
solutions to customer billing, technical, and/or account
- Our stores look
incredible; You will ensure that for your store with the proper
appearance and functionality of Point-of Purchase (POP) displays
and electronic equipment.
- Our dress code is
cool and on trend; you will ensure the entire store looks cool AND
- Effectively handle
customer complaints and escalate issues appropriately.
- Report store
issues, challenges AND successes in a timely manner to the Retail
- Maintain a high
level of knowledge and understanding of multiple wireless carriers’
products and pricing models, as well.
- Participate in
required trainings and other business related events as
- Develop positive
relationships with store personnel and management.
- Comply with all
company policies, practices and procedures.
- Ensure the timely
completion of various administrative responsibilities
- High School Diploma or GED is
- Must have 1 year experience in
the wireless industry and /or retail sales.
- Customer-service oriented,
marketing, event promotion, or outside sales experience
- Superior interpersonal and
- Possess the ability to thrive in
a fast-paced environment with the ability to
- Understand and demonstrate
integrity, respect, and the ability to develop positive
relationships with management, customers, and peers.
- Willing to participate in
continuous learning and training in an industry that is constantly
- Ability and willingness to
adhere to “retail hours” which includes working nights, weekends,
and holidays is a must.
an EEO/AA/Drug Free Workplace. Disclaimer The above information has
been designed to indicate the general nature and level of work
performed by employees in this role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications.
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Equal Opportunity Employer /
T-ROC is committed to the full inclusion of
all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status or genetic information. As
part of this commitment T-ROC will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
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