Company: U.S. Xpress, Inc.
Posted on: May 14, 2022
WALMART HAMMOND LA
9:00 am-5:00 pm
Position open to remote: No
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the
nation's largest asset-based trucking companies. But the most
valuable asset we offer isn't tractors, trailers, or even our
exclusive, cutting-edge technology. It's the collective brainpower
of thousands of visionaries and problem-solvers. Together, we are
revolutionizing the transportation industry by providing
innovative, custom solutions. And, here, we believe in the sanctity
of a promise-both to our customers, and our people. When we focus
our varied talents on reshaping the future of transportation,
that's what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent
starting on day one. You will be provided with personal and
professional development opportunities that complement your
interests and encourage you to build a career you're passionate
about. Whether it is employee stock options, profit-sharing, 401K,
professional development, or our competitive pay, we help prepare
you for the future. Be part of an organization that values
out-of-the-box thinking and rewards employees for going above and
beyond. Curious about the other benefits of working with us? Check
out other perks below!
Medical, Dental and Vision
Vacation, Sick, & Personal time
Paid Parental Leave
On-site work out facility
What You'll Do:
Monitors fleet status to ensure effective communications at all
times between drivers and on site terminal. Assists in providing
customer service to account as well as managing driver work and
performance. Monitors situations and provides feedback on issues
that affect store delivery schedules or customer service issues.
Sets up deliveries and is responsible for driver paperwork for
Develop and maintain strong customer relationships to allow for the
greatest opportunities in generating the highest level of freight
Analyze freight and staffing demands and plan accordingly.
Dispatch drivers to trailers and schedule loads for customer
Provide information on delivery schedules and issues; provide
drivers with packet information concerning deliveries.
Unassign/reassign loads and locate equipment to prevent service
failure or minimize service failure impact.
Perform data entry for account. Create, prepare, and file
Ensure the trailer number and pro # in the database match; confirm
that tractor and trailer numbers match by reviewing equipment
numbers against system data.
Schedule, manage, and communicate with vendors about inbound
freight and pick up/delivery times.
Monitor in-transit deliveries for breakdown or other issues that
may effect on time delivery; keep customer constantly advised and
Answer phone calls concerning deliveries, freight, pick-ups, or
other issues affecting the customers or the drivers.
Review and update all driver's projected time of arrival.
Perform other duties as assigned.
What We're Looking For:
Any combination of education and experience equivalent to a high
Minimum of 1-2 years field operational experience or related
management experience required.
Superior analytical, communication, and interpersonal skills.
Strong problem solving and innovative thinking skills.
Extreme patience dealing with explosive situations; strong follow
Comprehensive knowledge of DOT regulations impacting daily
Proficiency in MS Word and Excel.
Work Environment / Physical Requirements - Normal office
This job description indicates the general nature and level of work
expected for this position. It is not designed to cover or contain
a comprehensive listing of activities, duties or responsibilities.
Employees performing this job may be asked to perform other duties
as required and the responsibilities of the position may change.
Reasonable accommodations will be made to enable individuals with
disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating
and maintaining a diverse workforce.
Keywords: U.S. Xpress, Inc., Hammond , Account Specialist, Other , Hammond, Indiana
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