Patient Service Specialist - Part Time
Company: Concentra Career Choice
Location: Hammond
Posted on: March 16, 2023
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Job Description:
Overview:
Please be advised, if you are viewing this position on Indeed, that
the salary rate/range set forth herein was provided by Indeed.
Concentra's market specific rate/range will be provided during the
interview process.Do you want to apply your skills and knowledge of
healthcare to help improve the health of America's workforce? With
a national footprint of more than 500 medical centers and more than
130 onsite clinics nationwide, Concentra colleagues are fueled by
our drive to provide an exceptional experience for our customers
and exceptional care for their employees.Concentra, one of the
largest health care companies in the nation, has an opening for a
Patient Service Specialist. Working in the Front Office is one of
the most important roles in our company. You are the face of
Concentra to our communities. We will rely on your ability to
maintain a calm, friendly and welcoming demeanor under just about
any circumstances. Concentra offers limitless growth opportunities
so you can continue to build your career in the health care field.
You will receive hands-on training and gain valuable experience
caring for patients every day. Your positive attitude and excellent
communication skills will make a direct, meaningful impact on the
patient experience.If you're looking for an organization that cares
for your growth and well-being as much it does its patients,
consider Concentra.Apply today!
Responsibilities:
As a Front Desk Receptionist, you are the first and last point of
contact to our patients, you will serve as a Patient Service
Representative to ensure patients feel comfortable during their
visit, multitasking between greeting patients and managing a
variety of administrative assistant duties.--- Medical
Receptionists greets patients and visitors, communicates wait times
and directs them accordingly.--- Obtains authorization as needed to
process patients for services needed.--- Checks patients in
appropriate patient management system in accordance with client
companyprotocols.--- Explains all required forms to patients and
ensures proper completion of all paperwork.--- Answers incoming
telephone lines in accordance with company procedures and directs
the calleraccordingly.--- Checks out patients in appropriate
patient management system according to procedure anddistributes
records according to the Employer's protocols.--- Files paperwork,
medical records and correspondence according to defined company
procedure.--- Maintains inventory of office supplies and printed
forms.--- Manages dissemination of all paperwork to outside parties
including non-injury paperwork,custody and control forms.---
Follows HIPAA guidelines and safety rules--- Attends center staff
meetings and participates in ongoing training as a Medical Front
Office Assistant--- Completes processing of patient referrals
including accurate checkout, paperwork processing,patient education
and communication with Client Support Services as required.---
Assists Center Administrator in managing daily front desk
administrative assistant functions.--- Complete understanding and
ability to perform in all aspects of front office operations---
Performs receptionist duties to achieve or exceed established
service standards--- Assists in maintaining a neat, clean and
orderly appearance throughout the facility--- This job description
is not designed to cover or contain a comprehensive listing of
activities,duties or responsibilities that are required of the
employee for this job. Duties, responsibilities andactivities may
change at any time with or without notice.
Qualifications:
JOB REQUIREMENTS:High school graduate or equivalentOne year of
experience in customer service environment preferredDemonstrated
Intermediate knowledge of PCs, word processing, and data
entryDemonstrated excellent customer service and communication
skills
Keywords: Concentra Career Choice, Hammond , Patient Service Specialist - Part Time, Other , Hammond, Indiana
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