Customer Care Representative
Company: Midspire, Inc.
Location: Chicago
Posted on: July 5, 2025
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Job Description:
Midspire, Inc. is a sales and client management firm dedicated
to delivering exceptional solutions to our clients. We specialize
in sales and customer acquisition, striving to provide unmatched
service and results for our exclusive clients. As we continue to
expand our operations, we are seeking a motivated and
customer-focused individual to join our sales team as a Customer
Care Representative. Responsibilities: Interact with current and
prospective business customers in a professional and friendly
manner, addressing inquiries, providing information about our
clients products/services, and offering assistance to ensure their
needs are met. Facilitate sales presentations to customers with the
goal of enrolling them in our clients available services.
Troubleshoot and resolve customer issues, concerns, or challenges
promptly, escalating complex problems to appropriate team members
when necessary. Develop a deep understanding of our products and
services to effectively communicate their features and benefits to
clients, aiding in upselling and cross-selling opportunities.
Maintain accurate and detailed records of client interactions,
inquiries, feedback, and resolutions in our CRM system. Collaborate
with the sales team to identify opportunities for upselling and
cross-selling based on client interactions and needs.
Keywords: Midspire, Inc., Hammond , Customer Care Representative, Sales , Chicago, Indiana
