Inside Sales Representative
Company: Triangle Fastener Corporation
Location: Arlington Heights
Posted on: July 8, 2025
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Job Description:
Triangle Fastener Corporation is a fast-growing wholesale
distributor that has been serving the construction industry in the
US and beyond since 1977. We are currently seeking a full time
Inside Sales Representative to join us at our office in Arlington
Heights, IL (formerly Pro Fastening Systems). This position is
ideal for an ambitious individual who can thrive in a fast-paced
environment while working in collaboration with supportive and
knowledgeable professionals like yourself! As a Triangle Fastener
Corporation employee, you can expect a team-oriented environment
with plenty of benefits such as: - Excellent Medical, Dental,
Vision, and Voluntary Supplemental Insurance - Paid vacation days,
paid personal days, and immediate eligibility for Paid Holidays -
Company funded disability and life insurance - Consistent employer
contribution to 401k Position Details: The Inside Sales
Representative position is responsible for providing comprehensive
support for all customer sales transactions, including those
initiated by the Outside Sales team. The duties of the position
encompass various aspects of the sales process, such as generating
sales through phone, email, and electronic communication channels.
Additionally, the role will be accountable for handling order and
quotation requests, efficiently managing order entries, and playing
a pivotal role in driving overall customer satisfaction through
exceptional service and support. The essential functions include,
but are not limited to the following: - Provide customer pricing
through phone, email, and electronic quotes, ensuring prompt and
accurate responses. - Monitor and maintain proper inventory levels
and turnover rates utilizing replenishment systems, optimizing
supply chain efficiency. - Coordinate delivery schedules and
communicate essential delivery information to customers, ensuring
timely and accurate shipments. - Proactively address and resolve
customer service issues while diligently tracking open orders to
ensure customer satisfaction. - Cultivate and nurture strong
working relationships with vendors to enhance partnership and
service quality. - Perform follow-up procedures to guarantee
punctual shipment of products sold, fostering customer trust. -
Manage walk-in counter, phone, and email customer inquiries,
providing product guidance as needed to meet customer needs. -
Coordinate and support sales efforts initiated by Outside Sales
personnel, contributing to the overall sales strategy. - Maintain
the showroom and offer innovative marketing ideas to promote key
products and promotions, ensuring a clean and well-stocked
presentation. - Pull orders for counter sales as needed, in a
timely & efficient manner. - Maintain seamless communication with
Branch Operations Manager, sales teams, and warehouse personnel
daily. - Regularly audit the open sales reports to uphold data
accuracy and operational efficiency. - Process and dispatch
samples, catalogs, and credit applications sourced from the sales
leads. - Strive for excellent customer service while delivering on
commitments and promises to customers. *Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. Qualifications: REQUIRED PREFERRED Experience
1 years of prior experience in a customer service position, or
related position 3 years of prior experience in an inside sales
position, or related position Education High School Diploma/GED
Associate degree in business, sales, marketing or similar, or
equivalent level of prior relevant experience Additional
Skills/Notes - Proficient in Microsoft Office Suite - Proficient in
multitasking to efficiently manage various responsibilities -
Skilled at working effectively in a collaborative environment -
Effective communication skills, both spoken and written -
Proficient in problem-solving, addressing challenges effectively -
Ability to learn & execute company’s software, including SXE
Compensation details: 60000-70000 Yearly Salary
PId73538ca4eb1-37156-38038020
Keywords: Triangle Fastener Corporation, Hammond , Inside Sales Representative, Sales , Arlington Heights, Indiana